Independent Executive Advisory

When the program looks ready—but isn’t.

Transformation programs rarely fail suddenly. I help leadership recognize structural risk before it reaches operations.

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ERP  |  PLM  |  Digital Manufacturing  |  Supply Chain  |  Interim CIO

Former Global VP IT · Zimmer Biomet 20+ Years MedTech & Manufacturing $300M+ Working Capital Impact J&J · GE Aerospace · Lockheed Martin

The Pattern

Transformation failures don't begin at go-live.
They drift there quietly.

Programs rarely fail suddenly. They drift long before the risk becomes visible. The signals are present—but the program's own reporting is designed to show progress, not expose it.

Dashboards look healthy.

Operators aren't confident.

Status reports show on-track milestones. Dashboards show progress. Real-world operating behavior hasn't been proven under actual conditions.

Testing proves completion.

It doesn't prove readiness.

Milestones are met. Scripts are signed off. But real operating scenarios—exceptions, cross-site flows, actual data conditions—haven't been verified.

The system works.

The business doesn't own it.

The program team can explain it. The business team can't run it without them. Ownership sits in the wrong place for the morning after go-live.

Issues are tracked.

Root causes remain.

Risks and defects are logged, categorized, current. Underlying gaps in data, process, and accountability aren't in the log—they were baked in months earlier.

What I Do

What I do when programs
begin to drift.

I work directly with CIOs and executive teams when execution starts to lose alignment with reality—before disruption reaches the business.

I am not observing the program.
I am accountable for how it runs.

See what the program isn't showing

What's reported isn't always what's real.

I focus on where execution actually breaks—across data, testing, and day-to-day operations—and reconcile that with what the program says is on track.

Re-anchor ownership in the business

Most initiatives don’t fail because technology breaks. They fail when accountability sits in the wrong place.

I work directly with functional leaders and middle management to re-establish accountability where outcomes actually sit.

Test how the business actually runs

Completion isn't readiness. If it hasn't been run for real, it isn't ready.

I focus on real scenarios—exceptions, cross-site flows, and real data conditions—that expose gaps before go-live does.

Stabilize without resetting the program

You don't need to start over. You need control.

I isolate the few structural issues that matter most and create a clear path forward without unnecessary disruption.

This is typically where I'm brought in—when the program still looks manageable, but confidence is starting to erode.

Background

Proven inside complex,
high-stakes environments.

Not observing from the outside. I was accountable for both execution and business outcomes. Working directly with executive sponsors, functional leaders, and operators. Global scale. Regulatory complexity. Operational risk. Real consequences.

15+

Enterprise programs across global operations

$300M+

Working capital gains through tech-driven alignment

$75M+

Cost savings via process modernization

20+

Years executive IT leadership in complex transformations

Kevin Kracher is a former Global Vice President of IT at Zimmer Biomet with executive leadership experience across Johnson & Johnson, GE Aerospace, and Lockheed Martin.

His work has focused on ERP transformation, digital manufacturing, supply chain modernization, and operational stabilization inside highly regulated global environments—with direct accountability for outcomes, not just advice. Results that show up in operations—not just dashboards.

Perspectives

From inside
the blast radius.

The Earliest Signs of Program Drift

The warning signs rarely appear suddenly. They accumulate gradually—in status reports, in testing gaps, in ownership gaps that no one names until the disruption is already visible.

Artificial Confidence Is the Real Risk

When dashboards consistently show green, leaders stop asking hard questions. That is precisely when programs become most vulnerable.

Testing Isn't Rehearsal Until Operations Own It

Completing test scripts proves the system was configured. It says almost nothing about whether the business can actually execute.

Who Calls Me

Not every engagement
starts with a
named problem.

Most start with a feeling. A CFO who senses the program is more fragile than the reports suggest. A CIO whose team has stopped pushing back. A board asking questions the program office can't quite answer.

  • Transformation programs approaching critical milestones where confidence feels misaligned with operational reality
  • Stabilization efforts when business disruption has already begun
  • Pre-escalation situations where leadership senses something is wrong before they can name it
  • Readiness assessments when program status and operational reality tell different stories

Let's Talk

If something feels off
in the program,
it probably is.

Most of these conversations start with a leader who senses a problem before they can name it. That is exactly the right moment.

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